Privacy Policy

This Privacy Policy explains how Giraffe Legal processes personal data when you use our website and related services for apartment purchase support.

Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or objection to processing based on legitimate interests. You may also request information about how your data is used.

Available rights may vary depending on the nature of the request and applicable law.
Requests

Submitting Requests

To submit a rights request, use the contact details in this policy and describe the data or action you are requesting. We may ask for information needed to verify your identity and to locate the relevant records before responding.

Requests are reviewed after identity verification and handled within a reasonable period.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, to meet legal, accounting, or dispute-related obligations, or to maintain service records. When data is no longer required, we delete it, anonymize it, or restrict it as appropriate.

Storage periods depend on the purpose of collection and any legal or operational need to keep records.
Policy Updates

Policy Changes

If we make material changes, we will update this page and may provide additional notice where appropriate. The revised version becomes effective when posted unless a different effective date is stated.

We may revise this notice to reflect legal, operational, or technical changes.
Data category

Data We Collect

We may process identification details, contact information, property-related information, communication records, payment or billing details where relevant, technical data such as device and usage information, and any other information you choose to provide in connection with apartment purchase support.

The categories collected depend on the inquiry, document review, and service features used.
Collection source

How We Collect Data

We collect data directly from you when you submit forms, send messages, or request assistance. We also receive information through your use of the website, including device and browser data, and from service providers that help us operate the site and manage communications.

Information is obtained from direct submissions, service use, and limited technical collection.
Cookie type

Cookies We Use

Our website may use essential cookies to support core functions, performance cookies to understand site use, and preference cookies to remember selected settings. Cookies may be session-based or persistent, depending on their purpose.

We use a limited set of cookies for operation, performance, and preference handling.
User control

Cookie Controls

You may control cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions, including form submission, security features, and basic performance measurement.

Browser settings and similar tools can be used to limit or remove cookies.
Why we process data

How We Use Data

We use personal data to respond to inquiries, provide apartment purchase support, manage communications, maintain and secure the website, process requests, keep business records, meet legal obligations, and improve the reliability and usability of our services.

Note
We limit processing to purposes that are relevant to the website and our legal support activities.
Third-party sharing

Service Providers

We may share personal data with hosting, analytics, communications, document handling, and other operational service providers that support our website and business functions. These parties are expected to use the data only for the services they provide and to protect it under appropriate confidentiality obligations.

Note
Service providers receive only the information needed to perform their assigned functions.

Contact Information

Privacy email
Telephone
+90 501 345 31 96
Mailing address
Hanaybaşı, Kazım Karabekir Caddesi 2, 42060, Konya, Konya
Privacy contact